Question 1

What is CanaPlay?

Accepted Answer

CanaPlay is an innovative brand of playful furniture. We offer modular and adaptable sofas and armchairs, designed specifically for children. Our products transform bedrooms and play areas into imaginary worlds, stimulating children's motor skills, creativity, and imagination.

Question 2

What makes CanaPlay sofas unique?

Accepted Answer

Three different models have been designed to meet all space requirements.

Furthermore, each element has been designed to offer maximum play possibilities and diverse uses. For example: • All our models are equipped with a small door that transforms into a shield.
• The trapezoidal backrests of the CanaPlay Eliot and CanaPlay Igor are wide and stable enough to be used as posts to build more spacious and original playhouses. They can also be used as a balance beam to help young children develop their balance.

Waterproof liners are included with every gaming sofa!

The choice of high-density (28kg/m3) and high-resilience foam prevents the cushions from sagging over time and offers optimal stability for:
• the construction of the cabins
• the landing of the most daring jumps
• quality sleep during sleepovers

Question 3

Are CanaPlay sofas suitable for all ages?

Accepted Answer

Our sofas are designed for children of all ages, from the moment they can move around and climb. CanaPlays encourage motor skills in younger children and offer creative play opportunities for older children. A CanaPlay can even find its place in a teenager's bedroom.

Question 4

Quels sont les bienfaits des modules de jeu CanaPlay ?

Accepted Answer

Les canapés de jeu et autres modules de jeu développent de nombreuses facultés chez les enfants :

🔸L'imagination et la créativité, à travers la création d'univers imaginaires sans fin.
🔸La motricité globale, via la création de parcours de motricité plus ou moins périlleux selon l'âge et le développement des enfants.
🔸L'intelligence spatiale : en réfléchissant à la manière de construire des structures stables et  qui résonnent avec leur imagination, les enfants améliorent leur vision dans l'espace et leur capacité de construction.

D'autre part, nos modules permettent de vivre de nombreux moments de partage et de complicité avec les enfants, que ce soit dans le jeu ou dans les moments de repos (autour d'un livre, d'une histoire, ou d'un gros câlin).

D'un point de vue sensoriel, au niveau des tissus, la micro-suédine est particulièrement douce et son toucher peau de pêche offre une expérience tactile extrêmement agréable. Le velours côtelé, pour sa part, est composé de lignes longitudinales qui confèrent au tissu des propriétés thermiques et un toucher stimulant.

Question 5

Are CanaPlay sofas safe for children?

Accepted Answer

Absolutely. Safety is our priority. Our sofas are designed with high-quality materials, no sharp edges, hidden zippers, and guaranteed stability to ensure a safe play environment.

In addition, the materials are Oeko-Tex and CertiPUR certified, which guarantees the absence of residues of products harmful to health.

Question 6

How do I care for CanaPlay sofas?

Accepted Answer

CanaPlay sofas are designed for easy care. The covers are removable and machine washable at 30°C, making cleaning simple and effective. Air drying is recommended. Tip: For an even softer feel, tumble dry the covers briefly before the first wash to prevent shrinkage.

Question 7

How is a CanaPlay packaged?

Accepted Answer

The CanaPlay is vacuum-packed for easy transport. The maximum box size is 40 x 40 x 90 cm. When you receive your CanaPlay, allow it some time to regain its original shape. Within 48 hours, the foam will regain its volume and full flexibility.

The creases in the fabric will disappear with use. If you don't want to wait until your CanaPlay is damaged by your children, simply machine wash the covers at 30°C and let them air dry.

Tip: The more you wash the covers, the softer the fabric will become. For an even fluffier feel, tumble dry the covers (low heat) without completely drying them, to prevent shrinkage.

Question 8

Can I return my CanaPlay?

Accepted Answer

We offer a return policy under certain conditions. If you are not completely satisfied with your purchase, you can return it within a specified timeframe. Please see our Terms and Conditions (https://www.canaplay.shop/cgv)for more details.

Question 9

Does CanaPlay offer warranties on its products?

Accepted Answer

Yes, all our sofas are covered by a 2-year warranty.
For more information, please see the terms and conditions (https://www.canaplay.shop/cgv)on our website.

Question 10

Où sont fabriqués les modules CanaPlay et comment garantissez-vous la qualité et la sécurité des matériaux utilisés pour les enfants ?

Accepted Answer

Notre processus de fabrication privilégie exclusivement des matériaux certifiés Oeko-Tex, ce qui garantit que la mousse et les tissus utilisés sont exempts de substances nocives et parfaitement adaptés à un usage pour les enfants.

Notre rigueur dans le choix des matières premières assure non seulement la durabilité et le confort des canapés et fauteuils modulables, mais aussi la sécurité et la santé de vos enfants.

En ce moment, les modules CanaPlay sont fabriqués en Chine dans un atelier haut de gamme et spécialisé qui respecte ces standards de très haute qualité et d'expertise.

Depuis le début de l'aventure CanaPlay, nous cherchons activement à faire fabriquer nos produits en Belgique, en France, ou, au plus loin, en Europe, mais tenons à tout prix à préserver nos prix, une qualité irréprochable et des matériaux sains pour les enfants.

Nos tentatives pour trouver la pépite qui permettrait de ramener notre production en Europe se sont malheureusement soldées par beaucoup de déception, que ce soit au niveau de la qualité de la réalisation ou des matériaux proposés.

Question 11

Where can I buy a CanaPlay sofa?

Accepted Answer

Our sofas are available for purchase on our website. Visit our " E-shop (www.canaplay.shop/shop)" page to buy a sofa.

Question 12

How do I contact CanaPlay customer service?

Accepted Answer

For any questions or assistance, our customer service is available by email, phone, chat, or via our contact form (https://www.canaplay.shop/contact)on our website. We're here to answer all your questions!

Email: info@canaplay.shop(info@canaplay.shop)
Telephone: +32494395076

Free delivery within the EU 🚚