Privacy Policy
This privacy policy describes how personal data relating to users of the website www.canaplay.shop is collected and processed.
1. Who is the data controller?
The processing of personal data is implemented by Aurélie Collart, 11 rue du Platoit, 7190 ECAUSSINNES, BELGIUM acting as data controller.
As the data controller, we are committed to protecting the privacy of website users to the best of our ability within the framework of European and Belgian regulations on personal data.
2. What personal data do we collect?
We collect certain personal data provided directly by the user when they fill in their contact information (first name, last name, email address, country, message, newsletter subscription consent, and privacy policy consent via the contact form). Other data may be collected during the user's visit to the site, such as:
the IP address;
the user's browsing data (pages visited, etc.) as described in more detail below.
3. Why is my personal data collected, by whom, and for what purposes?
We collect your personal data in order to provide you with the best possible service.
Here are the terms and conditions for processing your personal data according to the services offered:
The newsletter:
We collect the user's email address. CanaPlay uses your personal data to send you relevant information about CanaPlay brand news with your explicit consent. The data is kept for two years after our last contact with you, or for any other period required by law.
Cookies:
We collect your IP address, browsing data (pages visited, etc.), and browser version to track your navigation on the site, understand your journey, and improve your experience. We also use this data to compile website statistics. This data is retained for 13 months.
4. How long is my personal data kept?
We will only retain your personal information for as long as strictly necessary for the purposes stated above or to comply with our legal obligations (see above).
5. With whom is my personal data shared?
We only share your personal data with third parties in the following limited cases:
transmission of your contact details to a third-party provider in charge of emailing, bound by an obligation of confidentiality, in order to send you newsletters;
hosting of your data by a hosting provider located in the European Union required to ensure data confidentiality;
communication of your personal data to our external advisors (lawyers, accountants, auditors, etc.) who are bound by an obligation of confidentiality;
communication of your personal data to the competent authorities in accordance with applicable law and/or a court decision.
6. What are my rights and how can I exercise them?
Conformément au Règlement Général sur la Protection des Données (RGPD), vous disposez d’un droit d’accès, de rectification, d’effacement, de limitation de traitement, d’opposition et de portabilité des données.
Pour faire valoir vos droits, vous pouvez contacter le responsable du traitement via le formulaire de contact.
Pour faire valoir votre droit de portabilité, vous pouvez vous rendre dans votre compte client, puis dans l’onglet « Mes données personnelles ».
Si vous estimez que vos droits n’ont pas été respectés, vous pouvez également établir une réclamation auprès de l'APD ou devant toute autre autorité compétente.
Enfin, vous pouvez choisir de ne pas nous communiquer vos informations personnelles.
7. How can I withdraw my consent for the processing of my personal data?
If you decide to use some of our services (such as the newsletter) we may ask for your explicit consent to process your personal data.
The withdrawal of consent by a user will have no impact on the experience offered on our site outside the scope of the processing concerned.
Each user can withdraw their consent at any time, as follows:
- Newsletter: an unsubscribe link is included at the bottom of each newsletter;
- Cookies: You can modify your cookie settings via the link below, depending on your browser:
8. How can I find out more about the management of personal data?
You can find out more about the GDPR, your rights and how to exercise them on the website of the Belgian Data Protection Agency (APD).
9. What cookies are used on the site?
When you visit our website, cookies are placed on your computer. These automatically transmit certain browsing data to us.
A cookie is a text file that the server (the site) you visit saves on your hard drive or in your browser's memory, and which allows its issuer to identify the terminal in which it is stored, for the duration of the cookie's validity or registration.
Some cookies, called functional cookies, are essential for the use of the site (session cookie for example), while others (audience measurement, targeted advertising), for which your consent is required, allow us to optimize and personalize the content displayed on the site.
Once the user has accepted the placement of all or part of the cookies, the user's Internet browser automatically transmits information to us, such as their IP (Internet Protocol) address, the browser version of the terminal they are using and their browsing history on the site (pages visited).
You can configure your browser at any time to receive a notification when a cookie is sent or to object to the use of cookies.
While most browsers are set by default to accept all cookies, you have the option to choose whether to accept all cookies, reject them all, or select which cookies you accept based on their origin, by adjusting your browser settings. Please note that blocking purely technical cookies may negatively impact your browsing experience.
Please note that you can withdraw your consent at any time by changing the settings.
10. Can this policy be changed?
We may make changes to and update this privacy policy from time to time. All changes will be effective immediately upon posting. If the changes are significant, we will notify our users by sending a notification to the email address you have provided or by posting a notice on our website. We encourage you to review our privacy policy periodically to ensure you are aware of the most recent version.